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Supervisor Support Program

The smart way to manage risk

Gryphon Psychology's EAP programs for the mining and resources industry include formal procedures for managers to refer employees who they believe may have fitness for work (FFW) issues and would benefit from counselling.

This Supervisor Support Program reflects the crucial role of managers and supervisors in promoting and managing FFW, monitoring employees and taking action to ensure the safety of everyone. Managers only have to recognise that a FFW problem MIGHT exist in order to make a referral.

Steps in the Supervisor Support Program

1. Seeking a referral

Prior to making a formal referral, managers/supervisors are encouraged to discuss the case with a Gryphon Psychology case manager. Some reasons to make a formal referral may include:

  • Employee positive alcohol and drug test
  • Signs of stress / irritability
  • Fatigue related incident
  • Absenteeism
  • Recent marital break up
  • Long term illness
  • Aggression or conflict in the workplace
  • Mood disorder

2. Assessment

Gryphon Psychology completes an assessment which will provide the manager with recommendations about the level of risk the situation poses and appropriate actions to manage the risk.

3. Management Plan

Where an employee is unfit for work Gryphon Psychology will help the employee develop a management plan to address the issues of concern. Responsibility for developing the plan rests with the employee in order to ensure he/she is actively engaged and is responsible for resolving the problem.

4. Monitoring

Once a plan has been agreed upon by all parties a monitoring schedule will be put in place to track and provide feedback as to progress.

To access this program email or call 1800 056 076.

PDF How to make formal referrals – information for supervisors

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